About Us

Merchandising Solutions Group helps chains of retail stores and manufacturers increase their sales and improve and change their product presentation to customers in various retail locations.

We utilize a nationwide workforce throughout the United States and Canada supported by regional offices and a state of the art web based technology platform. The technology supports staffing, training, management, communication, tracking, and reporting and also provides client full access and view of all work performed 7 days a week / 24 hours a day.

Rick Clark –Chairman / Chief Executive Officer 
Rick is originally from Atlanta attending the University of Georgia and graduating from Georgia State University with a BA in Journalism. He started his career in the radio and television industry working for CNN in Atlanta. He later did on-air work for ESPN and the USA Network.

In 1988, he founded Solar Shield, Inc. and was its President for 14 years. Solar Shield manufactured and sold insulation products domestically and internationally for residential and commercial applications. Some of its clients included Home Depot, Lowe’s, Builders Square, Payless Cashways, etc. Rick developed a new product line called Solar Board in the mid 1990’s in-conjunction with Louisiana-Pacific and International Paper. This product line does in excess of one billion dollars today.

Rick has extensive experience in Corporate Partnerships, Operations Management for its Manufacturing Facility, the Merchandising of New and Existing Product Lines, Buyer Relationships, Inventory Management, Sales Training and Management, New Business Development, International Business Development, Marketing Management, Design and Implementation of Automated Control Systems, etc.

Rick’s background has been a good fit for the Merchandising Industry. His experience has been vital in building a good solid company infrastructure. Thus far, Merchandising Solutions Group has been able to execute its programs with its clients completely and flawlessly. The company looks forward to continued controlled growth.

Karen Reeves - President / Chief Operations Officer
Karen is originally from Wilkesboro, NC. She graduated with a degree in Business Administration from Gardner Webb University with Summa Cum Laude honors.

Karen spent 28 years with Lowe’s working in many areas of the company. Some of the departments that Karen worked in include Product Merchandising, Senior Management in Strategic Planning, Senior Management in Business Process Improvement, Senior Management in Sales Communications, Senior Corporate Internal Audit Manager, Supervisor in Corporate Trade Payables, Store Expansion, Advertising, Inventory Management, Corporate Communications, Project Leader that researched and designed processes for the International Buying offices, etc.

Karen has a solid understanding of the Retail Industry and is especially experienced in Business Development and Project Management. Her knowledge has played a major role in expanding Merchandising Solutions Group’s client base throughout the U.S. In addition, Karen is valuable in the continued development of the company’s processes, systems, procedures, and policies.

Michele Cass - Chief Finance Officer
Michele is from Ronda, NC and attended school at Wilkes Community College in 1986.  She first started at Rid-A-Bug and eventually worked her way up to CFO.  At Rid-A-Bug, Michele oversaw all facets of the company’s accounting including book keeping, payroll taxes and corporate taxes.

Michele came on board to be the CFO for Merchandising Solutions Group, Inc in 2005.  In addition to taking the lead of the financial leadership of MSG, Michele has been instrumental in developing a strong Human Resources Department with a solid infrastructure that consists of nearly 7,700 full time and part time employees.

Michele’s commitment for upholding strong financial management and accountability has been outstanding.  She has provided timely, accurate, and reliable financial information and spearheaded the process in developing improved systems for internal control.

She oversees the day to day logistics of payroll, accounts payable and accounts receivables departments, and works closely with MSG’s banks and clients.  In meeting with MSG clients, Michele has been able to customize the right systems internally to fit with our client’s needs.  Her career, spanning over thirty years, includes vast financial experience that has proven to be an asset for MSG.

Robert Little – President of Grocery Division
Robert is originally from Charlotte, North Carolina and has an extensive background in the Grocery Industry. Robert spent twenty years in Management with Kellogg's and The Kroger Company with a wide-ranging background in Wholesale and Retail Management spanning multiple categories and chains.

During his 5-year tenure at Kellogg's, Robert developed Sales and Marketing Plans for Kroger's Private Label, Coordinated Sales and Marketing Plans impacting Shelf Space, Developed Merchandising Programs, Managed Advertising & Promotions, and Set Pricing for the snack categories to The Kroger Company which totaled 24.1 million dollars in annual sales.

Robert spent 16 years first as a Senior Sales Coordinator and then as a Southeast Regional Sales Manager coordinating Sales and Marketing Plans for Kroger's Private Label Cookie, Cracker and Bag Snack products for the Atlanta, Southwest, Delta and Mid-Atlantic Divisions. In addition to developing schematics for Kroger, he also managed the Food Broker Sales Team.

Robert's expertise and overall knowledge of the grocery industry in working with multiple retailers, food brokers, and distributors will be a good fit in leading MSG's efforts with the Grocery Division.

Shane Walker – Senior Vice President of Business Development, Grocery Division
Shane attended Cornell University and graduated with a bachelor's degree from Morris Brown University.

He has 16 years of experience in Grocery Management recently working as the Senior Director with the Hess Corporation. During his career, Shane was a National Accounts Manager and later the Key Account Executive for Coors Brewing Company. Prior, he served as a Senior Category Manager and then became a Grocery Merchandiser for the Kroger Atlanta Division. All of this followed his first job in the industry, which was a Store Manager for Kroger.

Shane's background is vast and diverse with experience in Business Management, Distribution, Marketing, Strategic Planning, Operations, and Finance. His Management expertise includes business development, revenue forecasting, wholesaler development, team building, and P&L accountability. He has exceptional strengths in National Account Management and sales in the consumer products industry.

Shane's knowledge and ability to build and manage a dynamic sales team with full accountability will support sustained growth for MSG.

“ Igniting Customer Awareness in Retail Locations” ®
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© 2009 Merchandising Solutions Group